Privacy Policy

Palmsbury (hereinafter: "the Company", "we" or "us") respects your right to privacy. We want to enable you to make informed decisions regarding the use of your information.

The purpose of this privacy policy is to explain how the Company handles information collected through the website koreanskincare.co.il (hereinafter "the Website") or through the services provided by the Company (hereinafter jointly: "the Services") and how the Company collects, uses, discloses and protects the information received from users.

The privacy policy is written in the masculine form for convenience only, and it refers to both women and men. The terms in this document, which are not explicitly defined herein, shall be interpreted in accordance with the definitions provided for them in the terms of use, which can be found at https://koreanskincare.co.il/pages/%D7%AA%D7%A7%D7%A0%D7%95%D7%9F-%D7%94%D7%90%D7%AA%D7%A8

Information we collect

"Personal Information" or "Information" is information that can be attributed to an individual or entity, such as name, phone number, or email address. For some of the services we provide, including joining our customer club (hereinafter "customer club") and including making purchases on the Website, personal information is required. As part of joining the customer club, you will be required to provide us with information, including your name, mobile number, and information about your purchases. As part of registering for purchases on the Website, you will be required to provide us with information, including your name, address, and mobile number. In addition, other information we may collect from you includes email address, date of birth, gender, and address. Furthermore, if you connect to us through "Facebook" or other social networks, we will receive personal information as provided by Facebook or the relevant social network. Please check the policy of the social network you are connecting through to understand what information is transferred from them to us. Additionally, if you contact us, we will collect information related to your inquiry. You are not legally obligated to provide the information, and the provision of information depends on your will and consent. However, if you do not agree to provide all or part of the information, some of the services we provide may be withheld from you and/or you may not be able to receive the services and/or register for the customer club. We may also keep other details about your use of the services, such as advertisements you viewed on the Website, the pages you viewed, or the offers and services that interested you. Certain information may be automatically collected about your computer, browser, operating system, IP address and/or mobile device, as well as your location.

How we protect the information

We take industry-standard measures to protect the information provided to us, both during transmission and after we receive it. However, no method of electronic transmission or storage is completely secure. Therefore, although we strive to take accepted measures to protect your information, we cannot guarantee its absolute security.

We will delete any personal information we received from a user upon receipt of a written request from that user. We cannot restore deleted information.

How we use the information

We will not share your information with other parties without your explicit consent, except as expressly mentioned herein, and unless required to do so by any law, regulation, or court order or to cooperate with a law enforcement investigation.

We use the information you provide us to provide you with our Website and Services, such as sending your orders to you, and sending information about promotions, news, or events via email or SMS messages.

We will also use the information you provide when contacting us to respond to your request and for monitoring and improving the services.

We may use the information for our internal purposes, such as to diagnose problems with our servers or to make our services more useful or to adapt them to your needs.

We may transfer your information to:

Companies affiliated with us, or to suppliers and/or subcontractors, such as suppliers who collect, process and/or store information for us. We will require our affiliated companies, suppliers and/or subcontractors to comply with our privacy protection procedures.

Business partners with whom we may jointly offer products or services, or whose products or services will be offered on our website. You will know when a third party is involved in an offer of a product or service when their name appears in the offer, alone or together with our name. If you choose to use these products or services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these business partners. If you no longer wish to allow a third party to use your information, contact that third party.

Referral to other websites. If you were referred to this website from another website (for example, through a link), we may share certain information about you with the referring website. We encourage you to review the privacy policy of any website that referred you to our website. In addition, when you go to our partners' website via a link from our website, we provide that partner with a unique identifier, so they will know that you were referred to them from our website. This unique identifier will not contain your personal information.

Additionally, through analysis of all the information we collect or receive, including information about users, we may create statistical information about a wide range of users (hereinafter: "Statistical Information"). Statistical information helps us understand trends and user needs so that we can consider new services and products and adapt existing services and products to user needs. Statistical information is anonymous, and we will not link it to personal information. We may provide statistical information to our partners, without limitation, under commercial terms determined at our sole discretion.

We may analyze statistical data using software that provides information and statistical analysis services, including, but not limited to, Google Analytics ("Analytical Tools"). The information collected is for analysis, research, and control purposes. We may transfer statistical data to our customers and business partners (as detailed below). We also use the information we receive through Analytical Tools to improve the system. The information that Google Analytics collects as a result of your use of the system is subject to Google Analytics' terms of use and privacy policy as detailed below: http://www.google.com/analytics/terms/us.html, http://www.google.com/policies/privacy/.

Cookies

A Cookie is a short piece of text sent to the visitor's browser. Upon a return visit, the browser sends this piece to the original visitor's device. We use cookies to tailor your user experience to your needs. We may use a "persistent" cookie to save your settings and personalizations. Also, if you log in to the site, the cookie will be used to identify you as a valid user, so you don't have to re-enter your details each time you use the site. Most web browsers are pre-set to accept cookies, but you can change this setting so that your browser blocks all cookies or so that the browser notifies you each time a cookie is sent. You can also delete any existing cookies at any time. However, some features of the Services and/or the Website may not work properly if you disable or remove cookies.

Use of the Services by Children

The company does not collect identifiable information from children under the age of 13. If you become aware that a child under the age of 13 has registered without the consent of their parents or guardian, please notify us immediately.

Other uses and disclosure of information

We will cooperate with law enforcement authorities or any judicial order requiring or directing us to disclose the identity, conduct or digital content of any user suspected of engaging in activities deemed illegal or violating the law. We may use the services of subcontractors located in countries other than your country of residence, and send them the information we receive. For example, we may send your information to countries outside of Israel. All subcontractors will be subject to non-disclosure and non-use obligations. Nevertheless, some countries may have levels of protection for personal or other information that are not comparable to the level of protection in your country. We may transfer our databases containing your information if we sell our business or part of it, including during negotiations regarding such a transaction and including transfer outside of Israel.

Reviewing, correcting, or updating your information

We allow you to review the information you provided during registration and to correct data, inaccuracies, or errors in the information. To request to review or correct and update your personal information, please contact us here.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to close your account or request that we no longer use your information to provide you services, contact us at the email address listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Communication and Notifications

We may send you notifications via email, as well as SMS messages or other messages about us or about our products and services. By accepting our terms of use (including the terms of this privacy policy) or using the website and/or services, you consent to receive such commercial messages. You can remove your personal details from our mailing list and stop receiving messages from us in the future by clicking on an unsubscribe link that appears in every message, or by contacting customer service, or by replying to the email address from which the message was sent. Please note that we reserve the right to send you service-related messages, including service notifications and administrative messages, related to your account, without offering you the option to opt out of receiving them, unless you close your account.

Changes to the Privacy Policy

Our privacy policy may change from time to time. If there are changes to the privacy policy that reduce your rights or involve a different use of the personal information you provided, a notice will be published on the website.

Contact Us

For any question or issue related to the privacy policy, please contact customer service: 03-5759856

Last updated: 11.2025